Filing a claim is a breeze
Step 1
Initiate a claim using Starr's eClaims service. In case of any incidents, prepare the required documents and submit them within 30 days.
Step 2
An acknowledgement email will be sent upon receipt of claim submission.
Step 3
Starr’s claims department will process the claim upon receipt of all documents. Rest assured, our team is committed to ensuring a seamless claims experience.
Starr’s 24-hour hotline
Contact Starr's 24-Hour hotline if you need further information or assistance services.
Visit Starr's website for more details.
FAQs
Still confused?
Check out our FAQs. We have eliminated all the industry mumbo jumbo so you can make the most informed choices for you and your loved ones.
Is the Insured Person required to pay the co-payment or deductible?
The Insured person does not need to pay for the co-payment or deductible.
What is the maximum coverage period of a trip for Bubblegum Travel Insurance?
The maximum coverage period of a trip is 180 consecutive calendar days for a single trip travel insurance plan.
What is the age limit for Bubblegum Travel Insurance?
Bubblegum Travel Insurance is for all ages. You must be 18 years old and above to apply for/purchase a travel insurance policy and may purchase a policy for a minor online.
If children under 18 years old are not travelling with parents or guardians, can they enrol for Bubblegum Travel Insurance?
Yes, parents or guardians can apply for Bubblegum Travel Insurance for children who are travelling alone.
Can I extend the policy period, after I have commenced travelling?
In the event the trip has to be extended due to unforeseen circumstances, the travel insurance coverage shall be automatically extended until the Insured person’s return to Singapore, subject to a maximum of seven (7) days at no additional premium.
Can I cancel the policy?
As Bubblegum currently only offers a single-trip travel insurance policy (defined as a short-term policy covering a specific trip, usually commencing from and returning to Singapore), no changes, cancellations, or refunds shall be made once the premium is paid.
