Question 1

What is Bubblegum Car Insurance?

Accepted Answer

Bubblegum Car Insurance is a new type of car insurance coverage that not only protects you if you get into an accident but also if your engine or gearbox breaks down. You can choose from a wide array of coverage options that best suit your needs.

Question 2

Why should I get Bubblegum Car Insurance?

Accepted Answer

By packaging an Engine & Gearbox Warranty Benefit into a Motor Insurance Policy, Bubblegum Comprehensive Car Insurance + Warranty offers one of the best coverage at the best prices. Normal Engine & Gearbox Warranties can cost up to $450 dollars, whereas Bubblegum Car Insurance provides that coverage for a fraction of the cost and also covers your liabilities if you get into an accident.

Question 3

How is Bubblegum Car Insurance different from other motor insurance policies?

Accepted Answer

Not only does Bubblegum Car Insurance offer an engine & gearbox warranty option, but we also allow you to repair your vehicle at any workshop (if you add the Any Workshop option to your policy) in the event of an accident.

Question 4

Is this Policy reputable?

Accepted Answer

Bubblegum Car Insurance is Underwritten by India International Insurance Pte Ltd, a licensed Insurance company that has been operating in Singapore since 1987.

Question 5

What is the policy duration for Bubblegum Car insurance?

Accepted Answer

Just like most Motor insurance policies, Bubblegum Car Insurance lasts for one year. You can further extend this to 18 months should you need to match your Insurance expiry date with your Road Tax due date.

Question 6

Can Bubblegum Car Insurance cover Private Hire Rental?

Accepted Answer

No, not yet… Sorry about that.

Question 7

What are the types of vehicles covered under Bubblegum Car Insurance?

Accepted Answer

Most makes and models are covered. However, please note that the engine & gearbox warranty benefit applies only to vehicles with less than 200,000 km in mileage.

Question 8

Where can I get my vehicle repaired?

Accepted Answer

Should an accident occur, vehicles can be repaired at any workshop (or a panel of workshops depending on the policy you choose). For engine & gearbox warranty repairs, customers are required to choose a workshop from our ever-growing panel list. This allows us to ensure cost efficient and affordable repairs for our customers.

Question 9

I am buying my vehicle from a dealer and it comes with a warranty. Should I buy Bubblegum’s Comprehensive Insurance + Warranty?

Accepted Answer

Yes! All Motor Warranties have a claims limit, so purchasing Bubblegum's Comprehensive Car insurance + Warranty would essentially increase that limit for more protection.

Additionally, since this covers both your compulsory motor insurance and Engine and Gearbox Warranty, you might try asking your Car Dealer for a discount on your vehicle as they would not need to purchase a stand-alone warranty.

Question 10

How much is the excess for Bubblegum Car Insurance?

Accepted Answer

Bubblegum Car Insurance 'Comprehensive + Warranty' and 'Comprehensive' plans usually have an excess of $600 for Named drivers (depends on Make, Model, and claims history).

Unnamed drivers will incur an additional $500 excess. Please note that excess is only applicable to damage that happens to your own vehicle, if you have an at-fault accident.

Question 11

Can I add Named driver to my policy?

Accepted Answer

Yes! You can add up to **2 Named Drivers for free**. They must be **27-69 years** old, have at least **2 years of Singapore driving experience**, and have **no at-fault accidents in the past 3 years**.

Question 12

Does Bubblegum cover vehicles regardless of age and mileage?

Accepted Answer

We offer three types of coverage with specific vehicle age limits:

Bubblegum Car Insurance has a mileage limit of 200,000.  If your vehicle might pass this limit during the year you may want to reach out to Bubblegum Support for advice.

For age limits:
- **Comprehensive + Warranty & Comprehensive**: Covers cars up to **15 years** old.
- **Third Party Fire & Theft (TPFT)**: Covers cars up to **17 years** old.
- **Third Party Only (TPO)**: Covers cars up to **20 years** old.

Question 13

How can I add Named Drivers?

Accepted Answer

You can add up to two Named Drivers for free when purchasing or renewing your policy. If you need to add them later, contact our support team for assistance.

Question 14

Does your policy cover GrabHitch or RydePool?

Accepted Answer

Yes, as long as your vehicle is **not registered under private hire**.

Question 15

Does Bubblegum Car Insurance cover electric vehicles?

Accepted Answer

Not yet, unfortunately... but we’re working on it. Stay tuned!

Question 16

Does your plan cover driving overseas?

Accepted Answer

Yes! Our **Comprehensive Plan** covers your car in:
- **Singapore**
- **West Malaysia**
- **Parts of Thailand** (within **50 miles of the Thai-Malaysian border**)

Question 17

What should I do if I need to update or change any details in my policy after purchase?

Accepted Answer

You can contact us through [WhatsApp](https://wa.me/6598313220) or emailing us at [support@bubblegum.co](mailto:support@bubblegum.co).

Our support team will assist you with any policy updates or requests.

Question 18

What components are covered under warranty with Bubblegum Comprehensive Car Insurance + Warranty Cover?

Accepted Answer

Bubblegum Car Insurance Warranty covers most of the components within the engine and gearbox. Your policy document will contain more details specific to your make and model. Please see our policy document for more details.

Question 19

Is there an excess for warranty claims?

Accepted Answer

No, with the condition that the vehicle is 10 years old or less. Excess for vehicles older than 10 years is $150.

Question 20

What is the claim limit for warranty repairs?

Accepted Answer

The claims limit for warranty repairs is $5,000. By limiting the repair liability, we can offer the most affordable product on the market while still covering the cost of the most common repairs.

Question 21

Is there a mileage limit for warranty repairs?

Accepted Answer

Yes, warranty claims are only valid if the vehicle’s mileage is under 200,000 km.

Question 22

Do I need to get a pre-inspection before my vehicle can be covered for warranty protection?

Accepted Answer

Nope! There is no need for pre-inspections.

Question 23

Do I need to get my vehicle serviced?

Accepted Answer

Vehicles must be maintained as per the policy document for the warranty benefit to be claimable. Servicing can be done at any workshop including workshops not covered under this policy.

Question 24

Are wear and tear or pre-existing conditions covered for warranty repairs?"

Accepted Answer

As with all other Motor Warranty products in the market, wear and tear and pre-existing conditions are not covered. This is done so we can keep the price of the benefit as low as possible.

Question 25

How does the insurance company know if my vehicle has a pre-existing condition that would not be covered?

Accepted Answer

Since no pre-inspection is required to enroll in the warranty benefit, we impose a “cool-off” Period for warranty claims. Additionally, when a warranty claim is made, customers are required to provide us with their latest vehicle servicing records (from prior to enrolling in the policy) that will inform us if there were any pre-existing conditions with the vehicle.

Question 26

What is the cool-off period?

Accepted Answer

The “cool-off” period refers to the first 30 days or first 1,000km after policy inception of Bubblegum Comprehensive Car Insurance + Warranty Policy.

Do note that claims are not payable during the cool-off period since they will likely be caused by a pre-existing condition, which is not covered under this policy.

This is the required condition for the non-mandatory pre-inspections. Customers can opt in for a pre-inspection and remove the cool-off period restriction if desired.

Question 27

How is the warranty portion of Bubblegum Comprehensive Car Insurance + Warranty different from other warranty products?

Accepted Answer

The majority of motor warranties in Singapore are administered by a single workshop. This means that pre-inspection, servicing, and warranty repairs must be done at the issuing workshop for the warranty to be valid.

Bubblegum offers you the freedom of non-mandatory pre-inspections and servicing at any workshop. (Note: the Any Workshop add-on applies to repairs in the event of an accident.)

Engine and gearbox warranty repairs will need to be done at any of our authorized workshops.

Question 28

Why am I ineligible to purchase Bubblegum's Car Insurance?

Accepted Answer

**Period of Insurance**: The policy term is fixed from 1 year to 18 months

**Vehicle age**: Comprehensive + Warranty & Comprehensive policies covers vehicles 15 years old and under. Third Party Fire & Theft (TPFT) policies covers vehicles up to 17 years old. Third Party Only (TPO) policies covers vehicles up to 20 years old.

**Vehicle usage**: Only personal use vehicles are eligible for this policy. Private Hire (e.g Grab) is not allowed under this policy

**Driver age**: Policyholder / Main driver must be at least 21 years old and not more than 70 years old

**Driving Experience**: Policyholder / Main Driver must have at least 1 year of driving experience in Singapore.

**Make and Model**: Unfortunately we are unable to cover certain car make and models under this policy. If in doubt, contact us to find out if your vehicle is eligible. We are working continuously to expand this list.

**Number of claims**: if you have 3 or more at-fault accidents in the last 3 years, we will not be able to process your purchase through website/app. Our General Insurance Specialist will get in touch with you to provide a quotation offline.

**Total claims amount**: If you have over $7,000 of at-fault claims in the last 3 years, we will not be able to process your purchase through our app. Our General Insurance Specialist will get in touch with you to provide a quotation off-line.

Question 29

How much does Bubblegum Car Insurance cost?

Accepted Answer

Bubblegum Comprehensive Car Insurance + Warranty is affordably priced. Generally, Asian vehicles which are 1800cc and below with 50% NCD can expect Premiums to cost around $650.

Question 30

What do I do if I get into an Accident or need to make a warranty claim?

Accepted Answer

If you get into an accident, call or Whatsapp our accident reporting partner, JP Knights, on +65 6100 1620. They are available 24-hours-a-day and can assist you on-site or simply help you get the claims process started. Our goal is to make your claims process as fuss-free as possible.